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Shipping & Returns

General conditions

We ship goods through EMS / DHL for free to most countries of the world. Your product will be shipped in 2 business days. If any product is not available for shipment, we will notify you by email as soon as possible. Please allow 7-10 working days for delivery. Delivery time varies by geographic location. We are not responsible for the delay charger since we do not have control when the item is shipped out. And no alternative shipping form can be chosen from.

Return and Exchange

Your satisfaction is what we strive for. We offer a complete return policy for you. Before you want to return goods, please first contact us to discuss the problem you have. Most of the time we can solve the problem by giving the technical support and what you need to not send anything in return. If there are irremediable defects with the products, you can return them to us for repair or replacement under warranty.

Quality problems

In 30 days (from the date products were received), if you find the products you choose are not servicing in terms of color or size, it can be returned and replaced under the following condition. It is necessary to send back to us the products in original package (you will pay the shipping costs). Products should not have been used (except tryout). When we receive the returned products intact, we will replace it with new ones and ship them back to you. Shipping charges for the replaced products we send to you should also be charged to you. Before sending the items for replacement, please transfer, the shipping cost supplymentary to return the replaced items from us first. As soon as the payment is completed, we will replace the items sent from you.

Problems with quality

In 30 days (from date products were received), if you find products with quality problems (non-human factors or non-resistant external damage), can be returned and replaced. It is necessary to send back to us the products in original package (you will pay the shipping costs). When we receive the returned products intact, we will replace it with new ones and ship them back to you again. We will pay shipping charges for the replaced products we send to you. (Note: It is our quality control professional who give you a final judgment on whether quality problems are caused by personal factors or external damages not resilient. Purchased products will not be repaired, replaced or returned free of charge if your Quality problems are caused to be human factors or avoidable damage.)

Return and partial refund

Our website can not give you a full refund for non-quality issues, such as:

"The product does not look like the one in your picture."

"The product is not what I imagine it is."

"I'm not satisfied with this product."

In 7 days (after receiving the products of the date), if you request the return of the items purchased, due to the reasons mentioned above, it is necessary to send back to us the products in original package (you will pay the expenses of Shipping). When we receive the returned products intact, in addition to the shipping costs, we will also deduct a certain amount of management fee based on the total amount of the order and will give you a partial refund.

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